 |  Laboratory |
| Laboratory |
This section deals with issues that concern laboratories when faced with the
decision of purchasing a remote doctor/lab tracing system.
In an increasingly demanding marketplace, next to quality, speed of service seems to be top priority.
As a laboratory you most likely have experienced customers purchasing edging equipment,
thus becoming uncut accounts.
This trend hurts the laboratory in terms of lost revenue and in some cases can hurt your customer's bottom line due to
increased capital investment, additional personnel,
lens inventory, shrinkage and spoilage.
Addressing this trend is the buzz word of late, REMOTE TRACING. Remote tracing is a term used to describe customers that trace frames or lenses in their office using devices similar to laboratory frame tracers. This data is sent with patient prescription information over phone lines to their laboratory. The laboratory accepts the information, creating a new order and forwards the tracing data on to the edging equipment for processing.
Most laboratory software billing packages offer remote ordering software modules that allow the three "O's" to transmit orders over phone lines to the laboratory. Many of these packages interface with stripped down versions of a laboratory frame tracer. The problem for the office is that mechanical frame tracers are very expensive.
While the vast majority are, it's impractical to assume that every frame and prescription is a good candidate for remote tracing. This means remote tracing can be very expensive per job if the office is expected to purchase a $7,200 mechanical frame tracer. If the office intends to remote trace just their "lens only" jobs and send the remainder of their jobs to be mounted by the lab, remote tracing utilizing a mechanical frame tracer is only slightly more practical than purchasing edging equipment.
For offices seeking a more cost effective solution to remote tracing, there is a new system called e.lens. e.lens is proprietary technology marketed by WinVoice Development of Tulsa Oklahoma. This system uses an optical imager to derive frame size and shape data, then forwards the data along with the prescription information over the Internet to an e.lens licensed laboratory, it is then forwarded on to the lab's edging equipment.
Becoming an e.lens lab is very affordable. The lab hardware and software system and everything needed to install ten (10) doctor's offices is less than the cost of two (2) quality mechanical frame tracers. Additional doctor installation packages can be purchased for as little as $250.00.
The e.lens system allows the the best of both worlds, as we also support input from most popular mechanical frame tracers.
If you are considering REMOTE TRACING consider e.lens, a system that is self maintaining, easy to manage and highly profitable. For information about becoming a licensed e.lens laboratory, contact, WinVoice Development via the mail icon below.
e.lens Electronic Lens Processing
For an e.lens order demo: e.lens demo wizard
See Also: Flyer from e.lens remote tracing software/hardware
